Schroeder, J., & Fishbach, A. (2015). The “empty vessel” physician: Instrumentality makes physicians seem personally empty. Social Psychological and Personality Science, 6, 940-949. [APA PsycNet Link]
Short Summary: This paper finds that individuals who have more need for medical care focus more on physicians’ traits relevant to their needs, perceiving physicians as more competent and failing to notice their personal emotions (6 experiments).